Restaurant's public review reply explains what the service was about
The one-star review was, by the owner's own account, earned by the restaurant.
Evidence

A public reply to a customer review from the account for The Copper Skillet, a fictional restaurant, stated that the customer had received the service given to “people who come in here acting like they're from somewhere better.”
The reply is publicly visible on the review page.
What happened
The receipt
You didn't get bad service. You got the service we give to people who come in here acting like they're from somewhere better.See an error or missing context?
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